A little about me

I research and design meaningful experiences for people, products & spaces.

I'm a T-shaped designer and I love collaborating with people of diverse disciplines to understand human factors, needs, context, culture, business strategy & technology.

I’m currently working as an Experience Designer at John Hancock Insurance, Boston MA.

Design matters because it gives form to our past and dimension to our future...
Design matters because of the why, not the what; the sentiment, not the acquisition.
Design matters because people matter...
— Jessica Helfand, 'Design the Invention of Desire'

My Story

Born and brought up in multiple cities across India, I grew up with a love for traveling, exploring new places and discovering diverse people, cultures and artefacts that make these places. 

My journey in design began with five years of architecture school, where I nurtured my passion to create spaces and experiences that make an impact on people's lives by challenging the status quo through design experimentation. I worked as an architect in Auroville, Mumbai and Ladakh where I collaborated with clients, technical consultants and local artisans to design and construct hospitality projects rooted in contextual identity and practical functionality. 

But I was curious to learn more. Be more.

I wanted to shape myself as a designer who can speak the language of business strategy and technology so that I could collaborate with people of diverse professions to innovate and tell stories through unique product-service experiences.

I graduated from the Master of Integrated Innovation for Products and Services Graduate Program at Carnegie Mellon University in 2020. During my time in Carnegie Mellon, I learnt about the importance of human-centred design in technology and business strategy. At present, I’m well-versed in taking projects from the initial discovery phase to the development/testing phase by integrating diverse perspectives through a collaborative and iterative process to innovate and craft end-to-end product experiences.

My main interests are studying how interactions between the digital and physical can facilitate deep decision-making choices, specifically in understanding broader and less visible concepts such as inclusivity and accessibility.

In my free time, I like to experiment with DIY crafts, paint and sketch, do cat-sitting and travel.

Experience

Associate Experience Designer at John Hancock Financial Services
June 2021 - Present

Freelance & Volunteer UX Designer at Hack for LA & Utopia46 March - June 2021

Graduate Teaching Assistant for Telling Stories with Data at Carnegie Mellon University
October - December 2020

Graduate Teaching Assistant for User Research Methods at Carnegie Mellon University
August - October 2020

UX Design Intern at Climate Action Guide (Full-time)
June - August 2020

User Research Intern Open Learning Initiative (Part-time)
June - August 2020

Integrated Product Development Capstone Project sponsored by Giant Eagle
January - May 2020

Project Architect for Sarovar Hotel at Bodhgaya SJK Architects
October 2017 - July 2019

Project Architect for Black Sheep Bnb, Kargil for Roots Ladakh
October 2017 - July 2019

Skills

User Research & Ethnography

User Experience Design

Product Development

Design Thinking & Strategy

Visual Design & Branding

Interaction Design

Lo-Hi Fidelity Prototyping

Heuristic Analysis & Usability Testing

Data Visualization

2D/ 3D Animation

Mobile & Web Accessibility Standards

Architecture & Interior Design

Contact

imallick1994@gmail.com

+1 (412) 482-8879

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